Refund policy

Last updated: November 9, 2026

Printed-to-order items. Almost everything at TRC SHOP is printed just for you after you order. That means we can't take returns or exchanges if you change your mind. We will make it right if your item arrives defective, damaged or misprinted, if you got the wrong item, or if it's the wrong size because of our mistake.

Damaged, defective or wrong items. Email us at thereportcircuit@gmail.com within 7 days of delivery. Include your order number and clear photos of the problem, the label and the packaging. Once we confirm the issue, we'll send a free replacement or give you a full refund. We may ask you to send the item back, and if we do, we'll cover the return shipping.

Lost packages. If your order hasn't arrived, email us within 7 days after the expected delivery date shown in your shipping confirmation. We'll work with the carrier and either reship your order or refund it.

Wrong address. We can't replace or refund orders that are lost or returned because the address entered at checkout was wrong or incomplete.

Size exchanges. Please check the size chart before you order. If you ordered the wrong size, we can do one exchange per item. You pay the cost of the new print plus shipping both ways.

In-stock items. Some items ship from our own stock, including the Special Collection, the blazers and bundles. You can return these unworn, unwashed and with tags on within 30 days of delivery. Email us first and we'll send you return instructions. Please don't mail anything back without contacting us, because items sent without approval can't be refunded.

Refunds. Approved refunds go back to your original payment method within 5 to 10 business days. Original shipping charges can't be refunded unless the error was ours.

International orders. Customs duties, taxes and import fees are paid by the customer and can't be refunded. We also can't refund packages that are refused or left unclaimed at customs.

Your rights. Nothing in this policy limits any rights you have under your local consumer laws.

Contact. thereportcircuit@gmail.com